Will modeling play a role in digital transformation? My answer would be "yes". Organizations will likely use a business or a technology model to guide the digital journey. Just like maps help on a hike or long journey. For a planning organization these models will play a role in both understanding the current state and the several phased target states for the digital transformation. For a reactionary organization, mining of real activities will likely yield a model to study for change and improvement. Most organizations will likely employ both models before execution and after execution. These are the kind of models I have seen and continue to expect to see in the future:
For a more detailed interview with BPM Tips on these models please follow this link
Often Leveraged Today:
Existing & Target Business Models
Existing & Target Technical Models
Existing & Target Process/Case Models
Existing & Target Decision Models
Really Needed Tomorrow:
All of the models today plus
Customer Journey Maps
Collaboration Models
Goal Models
Constraint Models
Compound Math Models
Compound Context Models
Pattern / Scenario Models
Blog Series on Modeling Referenced in the Interview:
Should We Model? Link here
Modeling for Money! Link Here
Modeling Controversy Link Here
Net; Net:
Modeling and BPM will play a large role in digital even though the way we think of and use processes will evolve over the coming years. For an audio of the future of BPM and digital please link here
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