Dan Morris and Rod Moyer have crafted a white paper on business optimization that tries to answer a couple of key questions. "Can optimum business state be reached?" and "Can it be maintained?" I particularly enjoyed the "Hitting a Moving Target Time After Time" portion of the paper. The paper is worth a read, so I thought I would bring it to your attention. Like a tuned car, you can extract great performance in the real world.
Link to the Paper Here:
http://www.processexcellencenetwork.com/lean-six-sigma-business-transformation/white-papers/how-to-evolve-your-business-processes-to-optimum-l/
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