2024 was a year of AI discovery. The goal was to prove that AI could help businesses, so many proof-of-concept projects and pilots were conducted in organizations. The hope was that AI could enhance or accelerate the digital business movement. Most proof-of-concept projects proved valuable, so baking AI into digital business efforts became a reality for the future. As generative AI took the spotlight, there was a scurry in using AI to create content and code. This was a significant shift from 2023, when AI was nascent and emphasized digital processes. Customer Journey topics consistently fall behind AI and Digital in aggregate.
2024 Twelve-Month Sinur Blog Activity
In 2024, countries other than the US and China focused on Northern Europe activity, where embracing new technologies occurs first. This trend has been consistent year after year since I first published my blog in 2013 and has been evident in well over a million hits.
2024 Activity by Country Other Than the US & China
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