Organizations face numerous opportunities and challenges in leveraging both maturing and emerging technologies. The authors of a new and exciting book believe that processes and customer journeys are a great place to innovate, leverage, and gain traction in thriving and capitalizing with AI for both planning processes ahead of time and depicting the behaviors and actions of AI in a process model. This new book demonstrates how processes can facilitate the creation, completion, and verification of desired outcomes. Please click here for a link to Amazon, where you can purchase a copy for your reference.
Additional books of interest include:
Business Process Management: The Next Wave
Digital Transformation: A Brief Guide for Game Changers
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