Before I answer the question in the title, I'd like to thank my readers for keeping my blog going. It's going on eight years now and the blog seems to be flourishing with over 720K hits during that time. I wanted to share what folks have been reading during the last year plus what's hot in 2021. There has been a shift away from RPA and a movement to business improvement through process improvement. At the same time, there is a revolution in the use of data in the cloud and the data mesh that spans the cloud inclusive of on-prem data. Collaboration that is focused on outcomes is also an emergent theme. Expect to see more holistic management driven by increased business visibility. If you want to access any of these posts, please hit here and use the search function on the blog.
Figure 1 depicts the hottest topics over the last year running which points to Customer Journeys (CJM), Data mining, Real-Time Data, and the Data Mesh
Figure 1 Recent Years Hits
Figure 2 shows the involvement of the international community of interested readers which adds up to about one-third of my hits. The US generates two-thirds of my blog activities.
Figure 2 Non-US Hits
Finally, I answer the question in the headline about what people are reading in 2021 in Figure 3. You will find the rise of data topics and general management topics. Hot topics include Digitial Business Platforms, Process/Data Mining, Voice Data, Continuous Improvement, and Focused Collaboration.
Figure 3 Top 2021 Hits So Far
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