Jim Sinur

AI is blossoming, but the real advantage of AI is yet to come. While organizations are mesmerized by the power of AI on left-brained acti...

It seems that we all are chasing down the dream of customer excellence, but if you ask someone what it is you probably will get a variety of...

AI will be the gem of digital going forward for a long time. It is a co-driver of smarts in both automation and customer excellence effort...

Most organizations are cost-conscious to a fault. In fact, a goodly number of organizations are working against their customers and parts of...

While low-code is a better approach to delivering software in a rapid fashion through visual approaches, there are various forms of low code...

While the low-code vendors would stress productivity and cost savings, the real winning organizations are more aimed at effectiveness. We al...

One can't go anywhere today without hearing about AI, but I would say that half of it is around projecting how AI will be affecting ou...