Tuesday, June 12, 2018

Process Automation vs Process Management

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There is a lot of buzz around Robotic Process Automation (RPA) and there are those that would try to convince you that RPA replaces Business...
10 comments:
Thursday, June 7, 2018

Is Digital Transformation Reengineering in Sheep's Clothing?

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There seems to be an awful lot of parallels between business reengineering, which focused on helping companies radially restructure their or...
Wednesday, May 30, 2018

Timing of Customer Journey Mapping

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When should organizations practice customer journey mapping? Should it be done before the customer experience is built? There is a case for ...
2 comments:
Wednesday, May 23, 2018

Dawning of Digital Disappointment

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We have been seeing one article after another about how organizations are getting frustrated with Digital. It boils down to setting expectat...
1 comment:
Wednesday, May 9, 2018

The Value of a Decision Management Framework

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An organization’s ability to make excellent decisions will be a huge differentiator in today’s ever changing business environment. The day...
Tuesday, May 1, 2018

Priority on AI Transparency?

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Should we back off on AI to make sure it is transparent? Is there a way to balance exciting progress enabled by AI with the visibility neces...
Monday, April 23, 2018

bpmNEXT 2018 Demonstrates Next Gen Processes

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bpmNEXT aims to the definitive showcase of next generation processes (BPM) and it certainly did that this year. There were some interesting...
2 comments: